1 reviews | Active since Sept 2018
SHOCKING ATTITUDE TOWARDS loyal Customers
SHOCKING ATTITUDE TOWARDS loyal Customers.
I've been a customer of Sonic Telecoms for a few years. Recently they changed their pricing and dropped all their retail prices of their packages. They did NOT inform me of the new pricing OR offer me cheaper rates. After I questioned them about it they confirmed I have been over paying for a few months. Instead of giving me credit they've been cutting my line saying I owe them money DESPITE having overpaid. Staff are SHOCKINGLY rude. Rather go to a company that wants your business. AVOID THESE *******!!!!!
Hi Alex,
We apologise for the current experience you have been having with us. We have escalated your query so that we may resolve this issue as soon as possible. We will definitely be in contact with you shortly.
Hi Alex,
We apologise for the current experience you have been having with us. We have escalated your query so that we may resolve this issue as soon as possible. We will definitely be in contact with you shortly.