Poor service and no transparency

am not very happy about my services with this company.

On the 19th of February i was emailed with an invoice stating services from the 12th to the 28th of feb, my payment due would be R364 which i paid.

I was then emailed another bill on the 1st of stating my account is in a arrears and that a payment was due, i ignored it at first because i already made thr payment on the the 28th of February.

Later that day i get an invoice stating my payment due from the the 1st to the 31st of March is just over R900.

I contacted you guys and was told by someone in your billing department that you guys do advance billing which was never discussed with me. When asked to have a manager call me back i was told the sales person i spoke to had already left for the day and that a manager would call me back.

I received a call and the sales person manager confirmed that sales person no longer works for the company. My complaint is one the reasons the company let him go. I was also told that must people don't read their terms and conditions but it is part of the terms and conditions. He then told me that he would speak to the accounts department and spread my payment over 2 months where id beed to pay R900 and there after my payments would go back to normal.

When i got back home this evening my services was suspended. I am very frustrated because this is not on. Because of 1person i as the customer will still be paying for the mistake the sales rep made. Im having to pay R900, my services are suspended. When i spoke to the manager he told me my service would not be terminated. Gues what my services are terminated and i am not happy.

Advance billing was never discussed with me, my contract was never discussed with me, all i was told to do was sign a job card, and select what package i want and sign it. I would have been happy to pay the R900 the end of this month but i dont see how my interest as a consumer has been looked after. My services are still suspended, i still now need to pay R1200 to activate my services, but nothing from you as a company to apologize for someone else's greed to make sales.

At this point i am looking at terminating my contract with you as a company because you are in breach of the consumer law. Im have not been a month with your company and i already have this headache, and if im honest its just not worth the hassle.

Pleass contact me as soon as possible because i am not impressed.