No response once you become a customer

<p>It saddens me deeply that it has come to this, after just over a year of great service everything has just fallen completely flat, it appears that Sonic is only interested in locking you in and then hunting for more customers to dissappoint.</p> <p> </p> <p>When I signed up I was amazed and the sales team went out of their way for me ****erally dropping off routers to get us up and running) but now I dont even get a response to my emails even after the 5th submission. Further to this the product itself has diminished, the line constantly drops and the high tower site is off more than on, Technical support never returns calls. With fibre knocking on everybody's doors you would think that they would be stepping things up a notch and trying to retain customers. I have 2 months left on my contract and I will then be running for the hills, I can get a faster product for less per month and maybe they will have the decency to respond to my mails.</p> <p> </p> <p>This really upsets me, I left Telkom because of the constant blame shifting and bought into the product based on the service but now they seem to have either become too big for their boots or they simply no longer care because they are being squeezed out the market.</p> <p> </p>