Extremely poor customer service from Sonic Telecoms

Interesting that they don’t have a rating section on their FB page. I have no doubt it would be full of complaints. I am literally done with Sonic Telecoms. We have been experiencing the same issue for months now and NOTHING gets done about it. Slow connectivity and issues when streaming, sometimes no connectivity or dropped connections. When logging a call with their ‘customer service’ the same questions keep getting asked and same tests but NO results. They don’t seem to have the capability to check previous call logs so we go through the exact same process every time! How many times do I need to do a speed test for them? Have logged numerous calls, too many to count with no results. Extremely poor customer service from a company that does not care about its clients!! Would definitely NOT recommend this company or it’s sevices.