EXTREMELY DISAPPOINTED WITH SERVICE.

So disappointed, they had problems the weekend, I understand, they forwarded letter s to there clients advising regarding the problem. At the bottom of there page there is a contact number and whatsapp number if you have problems. Today we have no internet. Tried phoning, couldn't get through. Went the whatsapp number route. Reply I will be contacted within the next 4 hours. 4 Hours go past nothing, up to know I have not been contacted. I did phone in the meantime just to find out that the problem is at our site and they will log a service call. I have waisted a half a day with no contact with Sonic. We are a small business and cannot afford to be off line.