Donot use their services

No Support! 3 days of 11-12 hours no connection. I have a 200mbps fibre line but it has been useless for days.They don’t reply with why there is no internet when you send a support ticket and they don’t communicate .When you call it’s almost impossible to speak to anyone.They are THE WORST IN THE BUSINESS.Donot use their services ever! My work and family are literally suffering because of this and it’s costing me a small fortune to use data hotspotting to be able to just get my work done.USELESS COMPANY