FI
Franklin I
1 reviews | Active since Jul 2019
23 Jul 2019, 20:13
Bullsh*t WIFI
Bullsh*t service. Damn! Every time it rains, the WiFi does not work. Every time its going to rain, we should prepare to have no internet, but yet we must pay full price monthly I mean seriously, if we wanted such bullsh*t we would have joined Telkom.
Do us all a favour shut you Fu*king business down.
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Replies (2)0
Replies (2)
Sonic Telecoms's replyOfficial
24 Jul 2019, 09:12 Hi Franklin,
We do apologise for your current internet experience due to strong winds and rain. Our technicians are working hard in order to resolve. In order to resolve query, can you please provide us with the account holders details?
We do apologise for your current internet experience due to strong winds and rain. Our technicians are working hard in order to resolve. In order to resolve query, can you please provide us with the account holders details?
Sonic Telecoms's reply24 Jul 2019, 09:12
Official
Hi Franklin,
We do apologise for your current internet experience due to strong winds and rain. Our technicians are working hard in order to resolve. In order to resolve query, can you please provide us with the account holders details?
We do apologise for your current internet experience due to strong winds and rain. Our technicians are working hard in order to resolve. In order to resolve query, can you please provide us with the account holders details?
Sonic Telecoms's replyOfficial
05 Mar 2020, 10:40 Dear Franklin,Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences.
Sonic Telecoms's reply05 Mar 2020, 10:40
Official
Dear Franklin,Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences.