1 reviews | Active since Nov 2016
Best service I've experienced in a LONG time!
<p>I have been struggling for a while to find a suitable internet solution where I live as I cannot get a Telkom landline due to poor building standards in the complex where I reside. I believe this is a rather common problem....</p> <p> </p> <p>As regular landline / ADSL was no longer an option, I started looking at wireless options which are a bit more pricey. Sonic Telecoms had one of the best deals going and also responded to my initial web based enquiry within minutes. I was told that it would take at least 7 working days for a tech team to come out and do a physical inspection to see whether my property is suitably situated to get a good enough signal and we could thereafter schedule the installation date. I accepted this but did ask them to please squeeze in an earlier appointment if there was an opening.</p> <p> </p> <p>Not only did they get to my place in less than 7 working days (4 to be exact) but they also understood my urgency and did the inspection and installation in one go.</p> <p> </p> <p>Great, efficient and friendly service all around! Thanks Clarissa Yon, Julia, Ziggy and the installers, Byron and Donwan.</p> <p> </p> <p>HIHGLY RECOMENDED!!!</p>
Hi There,
Our sincere apologies for the late response. We have been hard at work refining our processes and improving the way we help all of our clients.
It is always good to know that our clients are happy and connected! We at Sonic Telecoms are doing the best we can and even more, so your feedback is appreciated!
If ever you have any issues, kindly forward an email to our *** support team so that I may investigate the issue for you. :)
Kind Regards
Sonic Telecoms Customer Experience Team
Hi There,
Our sincere apologies for the late response. We have been hard at work refining our processes and improving the way we help all of our clients.
It is always good to know that our clients are happy and connected! We at Sonic Telecoms are doing the best we can and even more, so your feedback is appreciated!
If ever you have any issues, kindly forward an email to our *** support team so that I may investigate the issue for you. :)
Kind Regards
Sonic Telecoms Customer Experience Team
