DD
Deon D
1 reviews | Active since Mar 2019
29 Mar 2019, 09:32
Bad speed at Sonic Telecoms (wireless)
I've been complaining now since the beginning of the year about my internet speed. i'm paying for a 15mbps connection, and on average i am getting anything from 0.5-5mbps. So why should i pay for a service i'm not getting?
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Sonic Telecoms's replyOfficial
31 Mar 2019, 16:11Hi Deon, Thank you for alerting us to your current experience, Please would you be able to provide us with your account details so that we can escalate it to our support team. We understand your frustration and will work toward helping you secure the assistance that you need.
Sonic Telecoms's reply31 Mar 2019, 16:11
Official
Hi Deon, Thank you for alerting us to your current experience, Please would you be able to provide us with your account details so that we can escalate it to our support team. We understand your frustration and will work toward helping you secure the assistance that you need.