DD
Deon D
1 reviews | Active since Mar 2019
22 Sept 2019, 18:44
Bad Connections
I have previously complained about slow speeds between 17h00 and 21h00, send them a mail and then they will reply only the next day, Now my wireless is disconnecting more frequently and this problem i had about 2-3 wks back and even before that and is now returning. Frankly i think they don't have the capability to correct problems we are experiencing because it keeps recurring.
Helpful (0)
Replies (1)0
Replies (1)
Sonic Telecoms's replyOfficial
05 Mar 2020, 11:02 Dear Deon,Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences.
Sonic Telecoms's reply05 Mar 2020, 11:02
Official
Dear Deon,Providing a great customer experience is very important to us, and we are sorry that your initial experience did not meet that standard. Our customer reviews are very important to us, and we hope that you will be willing to revise your review based on your further experiences.