One more 'Sell phone' story

So yet again we are fed the story that one of their agents phoned the account holder who agreed to take a R100 voucher for music every month. The voucher would be sent by SMS.<br> There's only a few problems with this story - the account holder is 85 years old, never authorised this, and never receives the SMS.<br> When I phoned to query the transactions, I was told it would take 3 - 5 days to get a transcript of the recording - not the recording itself.<br> Why are these people allowed to continue to do business in this country?