Outstanding Service – Solomon’s Cycles Centurion

Outstanding Service – Solomon’s Cycles Centurion

I have had nothing but excellent service from Solomon’s Cycles in Centurion, on Lenchen Avenue.

A special mention must go to Khalida, who has always gone out of her way to assist me. After a bicycle crash, she informed me about a helmet replacement programme where I only had to pay a percentage towards a new helmet — something I wasn’t even aware of.

Their after-sales service has also been exceptional\. On two separate occasions, I had faulty CamelBaks, and both were replaced without any fuss.

On another occasion, my wife and I were cycling at Zwartkops Raceway when her bicycle packed up. The Solomon’s team happened to be at the track and actually took her bike back to their shop for us to have it sorted out. That sort of service really stands out.

They have serviced our bicycles beautifully and always had them ready on time, sourced parts when I needed them, and also assisted me with an insurance claim which was handled and honoured professionally.

And I certainly can’t leave out the fishing side of the shop and Firouz. The same excellent, friendly and knowledgeable service carries through there as well\.

It’s rare to find a shop where you consistently receive this level of service\. There are always friendly, happy faces, people willing to help, and you genuinely feel welcome every time you walk through the door.

It is an absolute pleasure dealing with Solomon’s Cycles Centurion, and I can highly recommend them.

Regards, Wayne