Dissatisfactory service Solo Shoues Jabulani

Good afternnon,<br> In the past week, On Monday, 09/03/2015 I wrote to you for help with regard to Solo Shoes Jabulani mall. On Wednesday, 11/03/2015 Idid recieve a call from Solo Shoes Head Office, I was asked few questions regar**** my problem which I answered, then a lady who had called me said she was transfering me to Jabulani, I spoke to a lady who aksed me what I wanted to do with matter I informed her that I wanted a refund, she then said to me\she will inform an area manger