Solo Shoes
Unclaimed Business
|1.8|5 Reviews (last 12 months)|This business does not respond to reviews
Solo Shoes
Unclaimed Business
|1.8
5 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
1.8|5 Reviews
Oct '25 - Sep '26
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBT
Beauty T
1 reviews | Active since Jul 2011
17 Aug 2026, 09:13
I ordered shoes online, I was told after the payment that they didn't have my shoes in stock, correspondence by Rito Bila, and they asked if i wanted to choose different shoes or refund, i could not find other shoes I liked so I requested a refund, I prov
I ordered shoes online, I was told after the payment that they didn't have my shoes in stock, correspondence by Rito Bila, and they asked if i wanted to choose different shoes or refund, i could not find other shoes I liked so I requested a refund, I provided them with account details and up to today i have not received my refund. This was in July already. Please help get my refund.
Helpful (0)
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Beauty T
1 reviews | Active since Jul 2011
17 Aug 2026, 09:13
I ordered shoes online, I was told after the payment that they didn't have my shoes in stock, correspondence by Rito Bila, and they asked if i wanted to choose different shoes or refund, i could not find other shoes I liked so I requested a refund, I prov
I ordered shoes online, I was told after the payment that they didn't have my shoes in stock, correspondence by Rito Bila, and they asked if i wanted to choose different shoes or refund, i could not find other shoes I liked so I requested a refund, I provided them with account details and up to today i have not received my refund. This was in July already. Please help get my refund.
0
Replies (0)PP
PAULINA P
1 reviews | Active since Jul 2026
26 Jul 2026, 01:38
Disgusting customer service
Worst customer service I have placed an order on the 30th June till today they haven't delivered. There number doesn't work bo respond from emails. Am pretty sure they are ****ming people
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Dimakatso L
1 reviews | Active since Mar 2014
14 Jul 2026, 21:19
I hate them!!!
**** **** **** ****!!!!!!!I can't even locate one solo after my online purchases,all stored have been closed and their lines cut.They don't even respond emails
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Dimakatso L
1 reviews | Active since Mar 2014
14 Jul 2026, 21:19
I hate them!!!
**** **** **** ****!!!!!!!I can't even locate one solo after my online purchases,all stored have been closed and their lines cut.They don't even respond emails
0
Replies (0)DL
Dimakatso L
1 reviews | Active since Mar 2014
9 Jul 2026, 14:22
Disgusting service
Dear Sir/Madam, I am writing to follow up on my order placed on 25 June via Solo shoes website. Payment made via EFT into their FNB bank account. Payment was made, and I emailed the proof of payment shortly thereafter. However, I have not received any communication regarding the status of my order.Their phone doesn't work and emails not responded. I have contacted Courier Guy,and they have advised that they have not received my parcel. In addition, my emails to Solo have gone unanswered, and your telephone line appears to be unavailable. I am extremely disappointed with the lack of communication and service I have experienced. This level of customer service is unacceptable, particularly after payment has already been made. I request that Hello Peter helps Solo to contact me and provide an update on my order by close of business today. If I do not receive a response or meaningful assistance by then, I will have no option but to escalate the matter through the appropriate consumer protection channels. I look forward to your urgent assistance.Their delivery turn around time is 2-5 days and it's been over 14 days yet I still haven't recieved a waybill number. An additional email address that was previously answered with my previous order is : ***
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Dimakatso L
1 reviews | Active since Mar 2014
9 Jul 2026, 14:22
Disgusting service
Dear Sir/Madam, I am writing to follow up on my order placed on 25 June via Solo shoes website. Payment made via EFT into their FNB bank account. Payment was made, and I emailed the proof of payment shortly thereafter. However, I have not received any communication regarding the status of my order.Their phone doesn't work and emails not responded. I have contacted Courier Guy,and they have advised that they have not received my parcel. In addition, my emails to Solo have gone unanswered, and your telephone line appears to be unavailable. I am extremely disappointed with the lack of communication and service I have experienced. This level of customer service is unacceptable, particularly after payment has already been made. I request that Hello Peter helps Solo to contact me and provide an update on my order by close of business today. If I do not receive a response or meaningful assistance by then, I will have no option but to escalate the matter through the appropriate consumer protection channels. I look forward to your urgent assistance.Their delivery turn around time is 2-5 days and it's been over 14 days yet I still haven't recieved a waybill number. An additional email address that was previously answered with my previous order is : ***
0
Replies (0)AF