MJ
Msebenzi J

1 reviews | Active since Jun 2019

20 Mar 2025, 12:13

Very Bad and Poor service (Geyser conversion)

Their service is very bad. I bought a 200l geyser wise conversion kit in June 2024 which they came to install after paying 80% deposit. The system was not working, instead my geyser was leaking water whereby I had to get someone to extend the geyser drip tray pipe for leaking water to flow to the drain. Secondly, they damaged the geyser element mouth and Kyle claimed the geyser to be more than 15 yrs old which I had to produce proof that the geyser was 6 yrs old with a 10-year warranty. Thirdly, they damaged the ceiling. I offered to buy another geyser and they to install it for free, they (Perryn) gave me a quote for a geyser, installation, and other plumbing materials which I refused. I decided to cancel the deal, but Phillip came in and save me. Phillip came in January 2025 to sort out the issues. I thanked him, although this was fixed after full 6 months. If you plan to use them especially for solar products, insist that Phillip is should be part of the team.

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