Based on recent customer reviews, Solar Supply receives largely positive feedback for their solar installation services, with customers consistently mentioning professional teams, quality products, and noticeable savings on electricity bills. A recurring theme is the helpfulness of staff such as Ewan, Geoff, Bradley, and Louise, alongside reliable after-sale support and responsive WhatsApp communication. However, some customers raise serious concerns about delayed installations, unanswered enquiries through the website, ignored messages after deposits are paid, and incomplete workmanship leaving loose wiring, which has damaged trust for those affected.
Reply Time
51m
NPS Score
-50
Recommended: Unlikely
Nov '25 - Oct '26
Frequently Asked Questions About Solar Supply
How is Solar Supply rated on Hellopeter?
Hellopeter has tracked Solar Supply across 29 reviews. Solar Supply hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Solar Supply? Write a review to help others decide.
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Nov 2016
Stay away, far far away
*** was fully paid on the 24th of August, after multiple phone calls we finally received an installation date, starting a more than a month later than when payment was made to them. Come the day of installation (Friday 2 October 2026) we have received communication that only the solar panels will be installed as their warehouse has been ****** on the 30th of October and therefor they cannot install the inverter or battery. They have also promised that they will install the inverter and battery on the 7th of October 2026 as they will receive their stock on the 5th of October. They confirmed such on the 6th of October. On the day of installation I phoned them to confirm in the morning of the 7th of October to confirm installation is still begin done in which they rep**** that they still have not received stock.
1 reviews | Active since Nov 2016
Stay away, far far away
*** was fully paid on the 24th of August, after multiple phone calls we finally received an installation date, starting a more than a month later than when payment was made to them. Come the day of installation (Friday 2 October 2026) we have received communication that only the solar panels will be installed as their warehouse has been ****** on the 30th of October and therefor they cannot install the inverter or battery. They have also promised that they will install the inverter and battery on the 7th of October 2026 as they will receive their stock on the 5th of October. They confirmed such on the 6th of October. On the day of installation I phoned them to confirm in the morning of the 7th of October to confirm installation is still begin done in which they rep**** that they still have not received stock.
1 reviews | Active since Feb 2019
Dismal service not after sales service cannot keep to theor promisses.
What a disappointment. It took 3 months to het installation, then itbis not finalized and left in a dismal state, numerous messages promisses made, but they never keep word, now they don’t even reply.Cannot be trusted appalling after service. Pay a few rand more and het a neat sustem with after sales service.
1 reviews | Active since Feb 2019
Dismal service not after sales service cannot keep to theor promisses.
What a disappointment. It took 3 months to het installation, then itbis not finalized and left in a dismal state, numerous messages promisses made, but they never keep word, now they don’t even reply.Cannot be trusted appalling after service. Pay a few rand more and het a neat sustem with after sales service.
1 reviews | Active since Oct 2024
Great service
I had the pleasure of this company installing my solar it was done swiftly and tidy. Any query or question I have is just a WhatsApp away. Definitely would recommend them as a supplier.
1 reviews | Active since Oct 2024
Great service
I had the pleasure of this company installing my solar it was done swiftly and tidy. Any query or question I have is just a WhatsApp away. Definitely would recommend them as a supplier.
1 reviews | Active since Feb 2026
I, along with my family, would like to express our sincere gratitude to Geoff and Bradley for their outstanding assistance and guidance throughout the process
I, along with my family, would like to express our sincere gratitude to Geoff and Bradley for their outstanding assistance and guidance throughout the process. They were always professional, knowledgeable, and willing to go the extra mile to ensure everything was done properly. Thank you for helping us save money we truly appreciate the excellent service.
1 reviews | Active since Feb 2026
I, along with my family, would like to express our sincere gratitude to Geoff and Bradley for their outstanding assistance and guidance throughout the process
I, along with my family, would like to express our sincere gratitude to Geoff and Bradley for their outstanding assistance and guidance throughout the process. They were always professional, knowledgeable, and willing to go the extra mile to ensure everything was done properly. Thank you for helping us save money we truly appreciate the excellent service.
1 reviews | Active since May 2019
Shocking Service
I have received absolutely poor/shocking service from the owner and team of Solar Supply. I paid my deposit for a solar solution over three weeks ago and still to date they have not completed installation. I have been calling and messaging continuously but I get ignored and get a seldom response of we will get to you when we can. A week ago i sent the owner, Ewan Opperman, a video of something going wrong and I was completely ignored. Further, there has been issues with the partial installation received to date, I had no light overnight and there were many loose wires after their team had worked on my DB board. to date, promises made to complete my installation has been broken and the message is that they have other clients, and completing the service to me is less important. I would not recommend Solar Supply at all
1 reviews | Active since May 2019
Shocking Service
I have received absolutely poor/shocking service from the owner and team of Solar Supply. I paid my deposit for a solar solution over three weeks ago and still to date they have not completed installation. I have been calling and messaging continuously but I get ignored and get a seldom response of we will get to you when we can. A week ago i sent the owner, Ewan Opperman, a video of something going wrong and I was completely ignored. Further, there has been issues with the partial installation received to date, I had no light overnight and there were many loose wires after their team had worked on my DB board. to date, promises made to complete my installation has been broken and the message is that they have other clients, and completing the service to me is less important. I would not recommend Solar Supply at all
1 reviews | Active since Jan 2013
Solar Supply Specialist
Absolute highly skilled and qualified Owner with perfect transfer of operational skills to the workforce. Products installed is quite good quality and he is very skilled on his operation of product. Company goes the extra mile to supply correctly and better than quoted. Phillip is a very nice person with quality life skills. Highly recommend their company, products and knowledge for installation and service.
1 reviews | Active since Jan 2013
Solar Supply Specialist
Absolute highly skilled and qualified Owner with perfect transfer of operational skills to the workforce. Products installed is quite good quality and he is very skilled on his operation of product. Company goes the extra mile to supply correctly and better than quoted. Phillip is a very nice person with quality life skills. Highly recommend their company, products and knowledge for installation and service.