SL
Stephen L
1 reviews | Active since Jul 2021
31 May 2022, 10:41
Be carefull if you buy from Solar Supply
Solar Supply sell products on their web site which they do not have, and know that they cannot get. They then fail to refund the money that you have paid. A month on, I don't have the product I bought for nearly 30k, they freely admin that they can't get it, and yet they wont refund the money I paid. They are still selling this item on their web site.
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Solar Supply's replyOfficial
16 Jan 2024, 16:23Hello Stephen,
The allegation of Solar Supply selling products that we know we cant get is very serious and we take it seriously - could you please let us know how you know this so that we can attend to this complaint as soon as possible. Please could you let us know what product is on our website that we admitted that we cannot get stock of so that we can resolve this issue and make sure it does not happen again.
You have been refunded fully.
Solar Supply Sales
The allegation of Solar Supply selling products that we know we cant get is very serious and we take it seriously - could you please let us know how you know this so that we can attend to this complaint as soon as possible. Please could you let us know what product is on our website that we admitted that we cannot get stock of so that we can resolve this issue and make sure it does not happen again.
You have been refunded fully.
Solar Supply Sales
Solar Supply's reply16 Jan 2024, 16:23
Official
Hello Stephen,
The allegation of Solar Supply selling products that we know we cant get is very serious and we take it seriously - could you please let us know how you know this so that we can attend to this complaint as soon as possible. Please could you let us know what product is on our website that we admitted that we cannot get stock of so that we can resolve this issue and make sure it does not happen again.
You have been refunded fully.
Solar Supply Sales
The allegation of Solar Supply selling products that we know we cant get is very serious and we take it seriously - could you please let us know how you know this so that we can attend to this complaint as soon as possible. Please could you let us know what product is on our website that we admitted that we cannot get stock of so that we can resolve this issue and make sure it does not happen again.
You have been refunded fully.
Solar Supply Sales