AG
Ace G
1 reviews | Active since Nov 2020
24 Jul 2024, 08:54
Worms in Packet..
I have bought serveral packets from President hyper in the Vaal of Semolina flour, as I run a Bussines and it supposed to be used for a product from my customer ..which turned out to a mess ..the flour had worms and when I logged a complain to there customer service , there take this likely. As I had a loss of income and had a loss to all the ingredients that was used to make this product . Especially I loss a day income. Please people beware of stuffs on the.shelve ...the expiring date was fine . .but you never know whst you getting inside the packet ....Could cause harm to our health.. There service is terrible being a week.from them with no feedback how there going to compensate me for all my loss including days income ..
Helpful (0)
Replies (7)0
Replies (7)
Premier FMCG's replyOfficial
24 Jul 2024, 09:30Good day Mr. Ace Govender,
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us of your unfortunate experience.
Please be advised that your complaint has been received and forwarded to the relevant department accordingly.
As per your telephone discussion with our Customer Care representatives, please note that feedback will be provided to you accordingly.
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us of your unfortunate experience.
Please be advised that your complaint has been received and forwarded to the relevant department accordingly.
As per your telephone discussion with our Customer Care representatives, please note that feedback will be provided to you accordingly.
Premier FMCG's reply24 Jul 2024, 09:30
Official
Good day Mr. Ace Govender,
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us of your unfortunate experience.
Please be advised that your complaint has been received and forwarded to the relevant department accordingly.
As per your telephone discussion with our Customer Care representatives, please note that feedback will be provided to you accordingly.
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us of your unfortunate experience.
Please be advised that your complaint has been received and forwarded to the relevant department accordingly.
As per your telephone discussion with our Customer Care representatives, please note that feedback will be provided to you accordingly.
AG
Ace G's updateReviewer Update
24 Jul 2024, 09:42Good day
Appreciate your response and note , we not Bussines people to make monies .
What's wrong cannot be right . Due to your product, that has caused a loss in my Bussines and its my Bussines name . So all I ask for a reasonable compensation. For the both parties to be happy and a fair compensation.
Appreciate your response and note , we not Bussines people to make monies .
What's wrong cannot be right . Due to your product, that has caused a loss in my Bussines and its my Bussines name . So all I ask for a reasonable compensation. For the both parties to be happy and a fair compensation.
AG
Ace G's update24 Jul 2024, 09:42
Reviewer Update
Good day
Appreciate your response and note , we not Bussines people to make monies .
What's wrong cannot be right . Due to your product, that has caused a loss in my Bussines and its my Bussines name . So all I ask for a reasonable compensation. For the both parties to be happy and a fair compensation.
Appreciate your response and note , we not Bussines people to make monies .
What's wrong cannot be right . Due to your product, that has caused a loss in my Bussines and its my Bussines name . So all I ask for a reasonable compensation. For the both parties to be happy and a fair compensation.
Premier FMCG's replyOfficial
24 Jul 2024, 09:44Good day Mr. Ace Govender,
Thank you for your response. Please note that your concerns have been duly noted and the matter is being attended to accordingly by our team.
Thank you for your response. Please note that your concerns have been duly noted and the matter is being attended to accordingly by our team.
Premier FMCG's reply24 Jul 2024, 09:44
Official
Good day Mr. Ace Govender,
Thank you for your response. Please note that your concerns have been duly noted and the matter is being attended to accordingly by our team.
Thank you for your response. Please note that your concerns have been duly noted and the matter is being attended to accordingly by our team.
AG
Ace G's updateReviewer Update
24 Jul 2024, 09:55Sir
As I mentioned . I request a fair and honest compensation. We not here to make monies . What actually happened..actually brings my Bussines name down. .which could have the product made and loss of my Bussines income . Because of your product wasn't right ...worms .
It's principals we stand when it comes to our customers and service is excellent.. so plesse apply that ...rather than saying you will provide feedback... Mr Jabu..
As I mentioned . I request a fair and honest compensation. We not here to make monies . What actually happened..actually brings my Bussines name down. .which could have the product made and loss of my Bussines income . Because of your product wasn't right ...worms .
It's principals we stand when it comes to our customers and service is excellent.. so plesse apply that ...rather than saying you will provide feedback... Mr Jabu..
AG
Ace G's update24 Jul 2024, 09:55
Reviewer Update
Sir
As I mentioned . I request a fair and honest compensation. We not here to make monies . What actually happened..actually brings my Bussines name down. .which could have the product made and loss of my Bussines income . Because of your product wasn't right ...worms .
It's principals we stand when it comes to our customers and service is excellent.. so plesse apply that ...rather than saying you will provide feedback... Mr Jabu..
As I mentioned . I request a fair and honest compensation. We not here to make monies . What actually happened..actually brings my Bussines name down. .which could have the product made and loss of my Bussines income . Because of your product wasn't right ...worms .
It's principals we stand when it comes to our customers and service is excellent.. so plesse apply that ...rather than saying you will provide feedback... Mr Jabu..
Premier FMCG's replyOfficial
24 Jul 2024, 10:00Good day Mr. Ace Govender,
Kindly be informed that your message has been received and forwarded to the relevant department accordingly.
Kindly be informed that your message has been received and forwarded to the relevant department accordingly.
Premier FMCG's reply24 Jul 2024, 10:00
Official
Good day Mr. Ace Govender,
Kindly be informed that your message has been received and forwarded to the relevant department accordingly.
Kindly be informed that your message has been received and forwarded to the relevant department accordingly.
AG
Ace G's updateReviewer Update
24 Jul 2024, 10:01Good day
Jabu
As mentioned i will get feedback.today ..it's principals ..and trust all goes well..
Jabu
As mentioned i will get feedback.today ..it's principals ..and trust all goes well..
AG
Ace G's update24 Jul 2024, 10:01
Reviewer Update
Good day
Jabu
As mentioned i will get feedback.today ..it's principals ..and trust all goes well..
Jabu
As mentioned i will get feedback.today ..it's principals ..and trust all goes well..
AG
Ace G's updateReviewer Update
24 Jul 2024, 11:06Good day .
Personally I think to voice your opinion, is rather wait for for your feedback...then we can take this matter ..
As you guys haven't concluded to a reasonable compensation as yet . Once I get a fairly response. Then we can look into it . We all run a Bussines to our best ability...
Personally I think to voice your opinion, is rather wait for for your feedback...then we can take this matter ..
As you guys haven't concluded to a reasonable compensation as yet . Once I get a fairly response. Then we can look into it . We all run a Bussines to our best ability...
AG
Ace G's update24 Jul 2024, 11:06
Reviewer Update
Good day .
Personally I think to voice your opinion, is rather wait for for your feedback...then we can take this matter ..
As you guys haven't concluded to a reasonable compensation as yet . Once I get a fairly response. Then we can look into it . We all run a Bussines to our best ability...
Personally I think to voice your opinion, is rather wait for for your feedback...then we can take this matter ..
As you guys haven't concluded to a reasonable compensation as yet . Once I get a fairly response. Then we can look into it . We all run a Bussines to our best ability...