PM
Prudence M
1 reviews | Active since Jun 2014
30 Jun 2015, 15:00
Worms in a sealed Iwisa maize meal pack
I bought a 10kg iwisa maize meal pack from Shoprite on the 23 June 2015. When I got home and opened it, I found live white worms in it. I then phoned the customer care line immediately - they apologised and said they would send an agent within 72 hours to my home, this was after I said I would take the maize meal back to Shoprite and get a refund or another pack
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Premier FMCG's replyOfficial
01 Jul 2015, 11:10Hello PrudyMotubatse,
We at Premier Foods would like to extend our sincere apologies for the unfitting experience you had. However, we also thank you for taking the time to inform us regarding your experience.
Kindly note your feedback has been escalated to our Head Office for urgent assistance on Ref: 15/07/15
Kind Regards
Premier Foods Customer Care
*** - AF
We at Premier Foods would like to extend our sincere apologies for the unfitting experience you had. However, we also thank you for taking the time to inform us regarding your experience.
Kindly note your feedback has been escalated to our Head Office for urgent assistance on Ref: 15/07/15
Kind Regards
Premier Foods Customer Care
*** - AF
Premier FMCG's reply01 Jul 2015, 11:10
Official
Hello PrudyMotubatse,
We at Premier Foods would like to extend our sincere apologies for the unfitting experience you had. However, we also thank you for taking the time to inform us regarding your experience.
Kindly note your feedback has been escalated to our Head Office for urgent assistance on Ref: 15/07/15
Kind Regards
Premier Foods Customer Care
*** - AF
We at Premier Foods would like to extend our sincere apologies for the unfitting experience you had. However, we also thank you for taking the time to inform us regarding your experience.
Kindly note your feedback has been escalated to our Head Office for urgent assistance on Ref: 15/07/15
Kind Regards
Premier Foods Customer Care
*** - AF