RG
Rudolph G
1 reviews | Active since Jan 2016
14 Jan 2016, 13:29
Worms and Spider Webs in Cupcake Mix
I am not getting any feedback on my email correspondence to [Email Removed]<br> This is the customer care details on the packaging of your product. Below is a copy of my original complaint.<br> Unfortunately I cant post photos on here, but will forward them if required.<br> <br> \ To whom it may concern
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Premier FMCG's replyOfficial
15 Jan 2016, 14:36Hello Josh2010,
We at Premier Foods would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/01/494 & 16/01/500.
Kind Regards
Premier Foods Customer Care
*** - AT
We at Premier Foods would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/01/494 & 16/01/500.
Kind Regards
Premier Foods Customer Care
*** - AT
Premier FMCG's reply15 Jan 2016, 14:36
Official
Hello Josh2010,
We at Premier Foods would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/01/494 & 16/01/500.
Kind Regards
Premier Foods Customer Care
*** - AT
We at Premier Foods would like to extend our sincere apologies for the unfitting experience you had with the store / product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/01/494 & 16/01/500.
Kind Regards
Premier Foods Customer Care
*** - AT