1 reviews | Active since Aug 2016
Weevils in Snowlake Self raising flour
<p>a baking experience with my 3 year old gone horribly wrong after the creepy discovery, what's even more horrifying is that this happened in April 2016 , I mailed them with the complaint with no response. On posting on the FP i get response. this is the amounts of time i have had to contacted them . On the last call i was promised a virtual ( sms) voucher with no luck.</p> <p>16/04/1195 ; 16/05/22 ; 16/07/564; 16/07/947; 16/08/770; 16/08/582</p> <p>for such a reputable business the is so pathetic</p>
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your correspondence enquiry will be forwarded to our Head Office to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/08/1121.
Kind Regards
Premier FMCG Customer Care
********** 300
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your correspondence enquiry will be forwarded to our Head Office to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/08/1121.
Kind Regards
Premier FMCG Customer Care
********** 300