1 reviews | Active since Feb 2025
Rotten iwisa maize meal
Since i send a bag of rotten maize meal to FMCG as they said they want to take it to the lab to see what is that i say the maize is rotten and its been a while now and i am not getting any out comes and according to section 55 of act 2008 stipulates that; i have the right to safe ,goods quality goods and wanty that goods are free of defects and suitable for their intended ! FCD act prohibits selling contaminated or unsafe foods and the presence of worms violate this law. I send the president hyper on their website "www.presidenthyper.co.za and www.premierfmcg.com but the respond is the website is invalid and its evident that section 55 and 56 of CPA has been breached (1)medical expense to go to military sickbay(2)pain and suffering (3)economic loss of bread bought as a substitute!
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
As per your recent telephone correspondence with our customer care department, kindly be advised that there is an ongoing investigation regarding your complaint. Once completed, one of our representatives will contact you with the feedback accordingly.
Kind Regards, Premier FMCG Customer Care Line******
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
As per your recent telephone correspondence with our customer care department, kindly be advised that there is an ongoing investigation regarding your complaint. Once completed, one of our representatives will contact you with the feedback accordingly.
Kind Regards, Premier FMCG Customer Care Line******