1 reviews | Active since Feb 2025
Premiere foods
I bought a 10kg maize meal (IWISA)at fochville president hyper supermarket on 02/02/2025 and only find out on 10/02/2025 that we have been eating a rotten maize and thats after we( me, my wife and my child) was having a runny tummy and i went to the military sickbay and they gave me tablets to stop the runny tummy! I return the rotten maize to president hyper supermarket and they gave me other bag and i check the expiry date it was all perfect! On the evening of 12/02/2025 i cook supper after i sifted the maize and in the morning of 13/02/2025 i sifted the maize meal to make a soft porridge and only to find out that worms were chanting in the bag and i took the maize back to president hyper supermarket and they told me that they are not the one to be blamed as i must call premier foods as they are the one accountable for that! I spend 5 days eating bread and where i bought the maize never wanted to hear anything pain i gone through and i spend my petrol driving up and down to show them how they ill treat me and premier foods send a courier to come collect the rotten maize saying they want to yake it to lab to see whats wrong with the maize! Then i have all the evidence ( barcode,photos of worms, expiry date contact numbers) it os just that i am BLACK and the background can play a role that i dont have money to sue them for all the inhuman treatment i receive! Since they say they will update me but as a matter of suffering from stress, clinic,hunger , petrol of going up and down! They must take a full responsibility of their actions! I will be happy if these matter can be resolved professionally without judging the colour of the skin and the background!
Hope you are well.
One of our Customer Care Representatives will contact you to provide feedback as the matter has been escalated to the relevant department.
The team did contact you via email and information was obtained.
Once again, thank you for taking the time to discuss this complaint with us.
Kind Regards
Premier FMCG Customer Care
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Hope you are well.
One of our Customer Care Representatives will contact you to provide feedback as the matter has been escalated to the relevant department.
The team did contact you via email and information was obtained.
Once again, thank you for taking the time to discuss this complaint with us.
Kind Regards
Premier FMCG Customer Care
***
