AN
Alvin N

1 reviews | Active since Jun 2021

09 Dec 2024, 11:39

Premier Foods - Blue Ribbon Classic White Bread!

RE: Premier Foods - Blue Ribbon Classic White Bread!

Please note a "****roach" was found in their white bread product. The bread was purchased at our local Spar in Vorna Valley, Midrand on the 25/11/2024. The ****roach looks baked into the bread and this unpleasant discovery was made in morning 27/11/2024. The bread product had an expiry for 01/12/2024.

I did return the bread to Spar at the attention of the Manager on duty. Innocentia @ Premier Foods Customer Care acknowledged my email (Ref: CAS-2024-M1R4K2 ) and had since fetched the bread, but to date (09/12/2024) I did not receive any further reasonable response of this incident.

My email was sent to and received by Innocentia Mara at ***

0
Replies (1)
Premier FMCG
Premier FMCG's reply09 Dec 2024, 12:44
Official
 Hi Alvin,

We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.

One of our Customer Care Representatives will be in contact with you, to assist accordingly. 

Once again thank you for taking the time to discuss this complaint with us.

Kind Regards
Premier FMCG Customer Care
***