Premier FMCG - Mr Sweet: poor taste, poor service

In March and April 2022 I sent email complaints to Premier FMCG re their Mr Sweet wine gums, that the taste of the sweet was *****ed. I experienced this on two separate occasions. Premier FMCG responded and collected a *****ed product sample from me. I asked for feedback to my email complaints, with no further response from Premier FMCG to date. The complaint has escalated from being dissatisfied with the product, to poor feedback/customer service.