EO
Emil O
1 reviews | Active since Oct 2013
17 Jan 2024, 17:52
Pathetic
On the 10/01/2024 I laid a complaint. Got a reply the following day asking for my contact details. I'm still waiting 6 days later for someone to contact me. It's pathetic the type of service you get from big companies.
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Premier FMCG's replyOfficial
09 Apr 2024, 16:52Good day Emil,
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for the delay in response as we were experiencing technical issues.
The Team did advise that you reached out via email.
Our sincere apologies once more and thank you for being one of our loyal customers.
We will make a follow up and reach out to you.
Kind Regards
Premier FMCG Customer Care
***
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for the delay in response as we were experiencing technical issues.
The Team did advise that you reached out via email.
Our sincere apologies once more and thank you for being one of our loyal customers.
We will make a follow up and reach out to you.
Kind Regards
Premier FMCG Customer Care
***
Premier FMCG's reply09 Apr 2024, 16:52
Official
Good day Emil,
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for the delay in response as we were experiencing technical issues.
The Team did advise that you reached out via email.
Our sincere apologies once more and thank you for being one of our loyal customers.
We will make a follow up and reach out to you.
Kind Regards
Premier FMCG Customer Care
***
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for the delay in response as we were experiencing technical issues.
The Team did advise that you reached out via email.
Our sincere apologies once more and thank you for being one of our loyal customers.
We will make a follow up and reach out to you.
Kind Regards
Premier FMCG Customer Care
***