BP
Bibi P
1 reviews | Active since Oct 2017
22 Nov 2023, 12:56
No Update, No Product, No outcome
4 Weeks ago I raised a complaint on the issue with my sour worms and till date, no communication back to me. The item was collected, I was out of product and funds. I don't think you want me to disclose the actual issue on here for everyone to see
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Replies (1)
Premier FMCG's replyOfficial
09 Apr 2024, 16:30Hi Bibi
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Our sincere apologies for the delay in response as we were experiencing technical issues.
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Premier FMCG Customer Care
***
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Our sincere apologies for the delay in response as we were experiencing technical issues.
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Premier FMCG Customer Care
***
Premier FMCG's reply09 Apr 2024, 16:30
Official
Hi Bibi
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Our sincere apologies for the delay in response as we were experiencing technical issues.
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Premier FMCG Customer Care
***
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf and forward it through to the relevant department for further investigation.
One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint.
Our sincere apologies for the delay in response as we were experiencing technical issues.
Once again thank you for taking the time to discuss this complaint with us.
Kind Regards
Premier FMCG Customer Care
***