AS
Anusha S
1 reviews | Active since Aug 2009
18 Jul 2022, 14:27
Mouldy bread - still waiting for a response
In June I ended up with a loaf of BB white bread going mouldy before the BB date. The Spar at which I bought it from was most uncooperative and asked me to contact the manufacturer. Since my email to Innocentia at Premier on 08/06, I have not been provided with feedback or any compensation for the mouldy bread. My follow up email has not been responded to. Is this how you treat your customers - happy to take my money and then not interested when there's a problem with your product? Disgusting and disappointing from such a huge business. I would give you zero stars as a rating, but that's not possible on this platform.
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Replies (1)
Premier FMCG's replyOfficial
18 Jul 2022, 15:20Hi ****ha
Thank you for bringing this to our attention, our share call number is as follows;
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If possible could you type your cellphone number in the same format we supp**** our number, so that we can get in touch with you to assist accordingly.
Regards,
Premier FMCG
Thank you for bringing this to our attention, our share call number is as follows;
0
8
6
0
1
2
2
3
0
0
If possible could you type your cellphone number in the same format we supp**** our number, so that we can get in touch with you to assist accordingly.
Regards,
Premier FMCG
Premier FMCG's reply18 Jul 2022, 15:20
Official
Hi ****ha
Thank you for bringing this to our attention, our share call number is as follows;
0
8
6
0
1
2
2
3
0
0
If possible could you type your cellphone number in the same format we supp**** our number, so that we can get in touch with you to assist accordingly.
Regards,
Premier FMCG
Thank you for bringing this to our attention, our share call number is as follows;
0
8
6
0
1
2
2
3
0
0
If possible could you type your cellphone number in the same format we supp**** our number, so that we can get in touch with you to assist accordingly.
Regards,
Premier FMCG