RD
Raeesa D

1 reviews | Active since Nov 2022

15 Apr 2024, 17:53

Maggots & Weavels in Nyala Maize Meal

Greetings I recently as I'm February 2024 purchased a 1kg Nyala Maize Meal 'The Royal Taste' from Save Hyper, Victoria Str, PMB. I only opened it in April 2024. It clearly has manufactured and expiry dates on the package. Manufactured Date: 10:07:23, Expiry Date: 10/07/24. Which still gives me 5 months to expiry. When I opened the package to make porridge for my hubby that was not well, I got a shock of my life.... As if being ridden with live weavels was not horrific enough, it had maggots surfing in the mix too. I was and still am absolutely livid, not to mention ashamed, as that company was a previous employer of mine. A brand that I once held in high esteem. I did bring to the attention of customer care, however, am told it's 'being logged' I have video and camera footage of my hideous experience. Sure, it's 'just' a 1kg but what about the whole silo housing it???

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Replies (1)
Premier FMCG
Premier FMCG's reply16 Apr 2024, 11:12
Official
Hi Raeesa,

We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.

One of our Customer Care Representatives needs to contact you, to obtain more information in regard to your complaint. 

Once again thank you for taking the time to discuss this complaint with us.

Kind Regards
Premier FMCG Customer Care
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