1 reviews | Active since Aug 2010
Lies, lies and more lies
<p>I called in more than two months ago in the first week of October and reported that I had purchased a Barbie Cupcake kit and according to the packaging it stated what the kit included. I had received everything in the pack except for the "6 Barbie icing discs" stated on the box. The call centre agent provided a reference number of ********** and I was told within two weeks I would be reimbursed. Till now there has been no feedback! what disgusting service and on top of it I have been ****** </p>
Good Day
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/12/226.
Kind Regards
Premier FMCG Customer Care
***
Good Day
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to our Head Office and to the relevant factory to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
Your reference as discussed with our consultant: 16/12/226.
Kind Regards
Premier FMCG Customer Care
***