JM
James M
1 reviews | Active since Sept 2012
28 Feb 2025, 14:36
Disgusting and Contaminated Food
Disgusting and Unacceptable
2 weeks ago l noticed spider webs and small worms in my pap and l decided to just chuck the whole bag away and assumed maybe we had not stored it well.
I bought another bag a few days ago, and my son noticed a worm in his plate this afternoon. 😡😡😡
We have been eating this mealie meal and after checking the bag, l see a few worms just swimming around the bag!!!
How do you sell contaminated food??
I need you to replace the bag l threw away and well and the half contaminated bag l bought last week!!
This is unacceptable!!!
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Replies (1)
Premier FMCG's replyOfficial
28 Feb 2025, 15:59Good day James,
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
Premier FMCG Customer Care Line
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Premier FMCG's reply28 Feb 2025, 15:59
Official
Good day James,
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
We at Premier FMCG would like to extend our sincere apologies for the unfitting experience you had with the product. However, we also thank you for taking the time to inform us of your recent experience.
Rest assured your complaint will be forwarded to the relevant department to address and ensure the necessary corrective steps are put in place so that we may meet your expectations in the future.
One of our consultants will be in contact with you to further assist accordingly.
Kind Regards
Premier FMCG Customer Care Line
Premier FMCG Customer Care Line
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