Brilliant service for the worms issue I faced...prompt service with Jabulani from Premier FMCG

I logged a complaint for worms found in a iwisa product I purchased in stores ...I received a call the next day for the investigation processes and the consultant was very friend and patient with me as I was still traumatized from my experience.

Pictures were emailed as proof as per they're request and they managed to retrieve the product I took back to the store to get the batch number and check on all the other products that came in .

It's important to raise awareness about potential problems with products so that other consumers can be protected ,this was my main goal with all of the escalation I did.

Now they're able to take steps to prevent this from happening again.

Jabulani thank you so much for the prompt service,its very rare to get this type of service in the country we live in right now. You are indeed an asset to the business and hope you recognized for your effort and hard work.