Bread collection, digital vouchers Alll talk and no action

On the 13th September they sold be reject bread. I sent a complaint and i was called by customer service representative who asked for the bread sample. To date no collection was done, i followed up. She told me they used doe that was at the factory and indeed the bread was not up to standard and a digital voucher would be sent. I have been waiting for the digital voucher NOTHING.

Beware of such!