1 reviews | Active since Jun 2015

08 Feb 2017, 09:05

BB Bread-Scary!!!

<p>I love taking sandwiches for lunch and BB Bread has always been the bread of choice for me till today. I made lunch for my wife and I and found what I am hoping was uncooked dough. It was completely raw and in a totally different colour, I through the slice away and made lunch with the balance of the loaf anyway. My wife phones me and says she couldnt eat her luch as she found the same funny looking dough in her bread. I ate my lunch, before she called(Hope I don’t get sick).<br />My question is- do you guys not have a quality assessor and why would you sell something you would not eat yourself?<br />Disgusting..!!! Now do I have to check each slice before I eat or just change my bread of choice?</p>

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Replies (4)
Premier FMCG
Premier FMCG's reply08 Feb 2017, 14:25
Official

Good Day Mr K Neitski

We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.

One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your contact telephone numbers?

Once again thank you for taking the time to discuss this complaint with us.

Kind Regards

Premier FMCG Customer Care

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's update08 Feb 2017, 14:37
Reviewer Update

My contact number- ********** 008

I await your call...

Premier FMCG
Premier FMCG's reply11 Feb 2017, 12:30
Official

Good Day Mr K Neitski

We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.

One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your correct contact telephone numbers?

Once again thank you for taking the time to discuss this complaint with us.

Kind Regards

Premier FMCG Customer Care

***

Premier FMCG
Premier FMCG's reply14 Feb 2017, 15:13
Official

Good Day Mr K Neitski

We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience. We would like to log a formal complaint on your behalf, and forward it through to our Head Office for further investigation.

One of our Customer Care Representatives needs to contact you, to obtain more information in regards to your complaint. Would you please be so kind as to provide us with your correct contact telephone numbers?

Once again thank you for taking the time to discuss this complaint with us.

Kind Regards

Premier FMCG Customer Care

***