1 reviews | Active since Aug 2024
Bad treatment and unsafe food to eat
<div>I found grey rhyzopus in 5 of my 10 kg Snowflake flour. With live creatures that were brownish and yelloyish inside. I called them at Primier customer care line multiple times but they onpy revert back to me once saying i should send photos of proof. Well I did do that but they don't do follow ups or write me back. My big sister party is in 9 days and I have to prepare biscuits, scones and buns with it. Now I'm confused where i am going to finish because only 19 packets were prepared and sent to the cland already but we have not done anything for the birthday party.
They need to come and collect thus bull**** they sell us, it is our rights to receive safe products from monies we spend with our hard work. If i do not have anything im taaking them to Supre court of appeal. This is high claim they want to kill us. To them is all anout making profits they do nit want to enusre our safety anymore.</div>
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for any inconvenience caused.
The Team did advise that you also reached out via email and managed to get assistance.
Our sincere apologies once more and thank you for being one of our loyal customers.
Please feel free to contact us should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
***
We at Premier FMCG Customer Care Line would like to thank you for taking the time to inform us on your unfortunate experience.
We would also like to apologise for any inconvenience caused.
The Team did advise that you also reached out via email and managed to get assistance.
Our sincere apologies once more and thank you for being one of our loyal customers.
Please feel free to contact us should you need any other assistance,
Kind Regards
Premier FMCG Customer Care
***
