YO
Yolande O
1 reviews | Active since Jun 2012
03 Dec 2015, 16:51
BAD SERVICE IS AN UNDERSTATEMENT
I bought my son a pack of Dino Gums that is manufactured by Manhattan, just to find that sealed in the pack is a piece of wood.<br> I logged a complained in September, since then I have phone about 7-10 times and was promised about 5 times that my letter will be hand delivered to me.<br> Its now been almost 3 months and I am very frustrated, I do not know who to contact any more, because even the the leaders tell me they will get back to me but no response...<br> Just imagine that piece of wood were to be eaten by my son and got stuck in his stomach or throat. <br> PLEASE HELP ME PREVENT THIS TO HAPPEN TO ANY OTHER CHILD!!!
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Premier FMCG's replyOfficial
04 Dec 2015, 13:21Hello Yvanonselen,
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voice-mail.
Please contact us on *** and quote Ref: 15/12/153 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Premier FMCG Customer Care Line
*** - LS
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voice-mail.
Please contact us on *** and quote Ref: 15/12/153 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Premier FMCG Customer Care Line
*** - LS
Premier FMCG's reply04 Dec 2015, 13:21
Official
Hello Yvanonselen,
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voice-mail.
Please contact us on *** and quote Ref: 15/12/153 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Premier FMCG Customer Care Line
*** - LS
Thank you for bringing this matter to our attention.
We apologize for any inconveniences caused as a result of this. Kindly note that we have attempted to contact but the number provided diverts to voice-mail.
Please contact us on *** and quote Ref: 15/12/153 for the complaint to be completed and escalated. A consultant is waiting to take your call.
Kind Regards
Premier FMCG Customer Care Line
*** - LS