TM
Thobeka M

1 reviews | Active since Aug 2014

07 Apr 2015, 17:02

Animal or Human Tooth in my packet of Manhattan Wine Gums

Today (07 April 2015) I pruchased a packet of manhattan wine gums @ spar mamelodi<br> in the morning still have the slip as proof, as the day went on while eating them with<br> my 2 year old daughter I found a tooth which looks like an Animal or a Human tooth it<br> has even took colour of the sweets even smells like them meaning it was sealed with<br> the sweets from the factory, Now I am digusted because of the thought of a tooth in the<br> sweets make me want to throw up, I am currently 5 months pregnant and honestly should anything happen to my 2 year old and unborn I will definitely sue you guys. And I feel that me finding a tooth is kind of a health scare, I support your company but<br> when finding such things it makes one wonder what is next. Honestly I am not a happy<br> customer and some compensation after this would be appreciated cause right now your products mean nothing to me<br> <br> <br> I still have the packet of sweets with the left over sweets and the tooth is still inside and<br> I have the slip as proof, I am really unsure if I should take this matter far cause I am in<br> real shock. Hope my complain is taken seriously.<br> <br>

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Replies (1)
Premier FMCG
Premier FMCG's reply08 Apr 2015, 15:16
Official
Hello Thobzana,

We are most perturbed to hear about your unpleasant experience and would like to take this opportunity to extend our heartfelt apology and to thank you for informing us of the experience you had.

Our consultant has attempted to contact you on the number provided unsuccessfully as the number provided diverts to Voice mail.

An email has been sent to you, and we are awaiting a response for the matter to be actioned accordingly.

Your Ref: 15/04/155

Kind Regards
Premier Foods Customer Care
*** - AF