Disgusting Service from the Service dept

<p>My car has gone in for so many repairs, 2 for the aircon which is not working again-heater blowing cold air as well. The dealership principal tells me he did not call me to be shouted at. The left window did not roll up, had to take it in twice for that. I got stuck on the highway TWICE due to a faulty fuel pump (they checked it the first time and said all was good).The car then started a tendency of overheating,they said all was fixed and Deon signed that fix off. Then one day when I had only driven for 20 minutes, the coolant light came on, I checked, no water.My brothers and i filled water and found a leaking pipe from the water ocntainer to the radiator,the car was then not drivable. I spoke to Patrick and he promised that all was going to be well, now the aircon is blowing hot air, he is telling me that i must understand that it could be a mechanical problem, he did not call me to be shouted at,he is willing to fix the car (as if he had a choice). This is just unfair on me, I pay for this car and I do not expect such nonsense, and ****y responses. I have had this car for only two years and a couple of months.</p>