SMEG Retro Kettle - Inferior Quality with a quality price tag!

We purchased a SMEG retro Kettle in cream from Hirsch's (no issue with Hirsch's) about 2 years ago, the kettle has been back to them as the pouring spout and lid started to flake bubble and peel, got the kettle back an a year later, you cannot pick it up once boiled or you risk being burnt from steam, the lid no longer seals and the paint is again starting to flake - I am so disappointed with this purchase, it cost and arm and a leg and the quality is so bad!! This is not what I expect from a top brand with a price tag!!