Smeg product reliability - repeating Alfa's history

Smeg - Italian company Alfa Romeo - Italian company Similarities: 1. Beautiful products 2. Overpriced compared to competitors 3. Historically poor aftersales service 4. Repair parts unavailability and extremely long lead times 5. Poor service network 6. Both business models have survived for more than 60 years and no one really knows how. Difference: 1. All of us love Alfa

I have a smeg dishwasher since 2017 - Reported error as soon as it presented itself, its been 3 weeks waiting for service