IR
Ismail R

1 reviews | Active since Aug 2009

07 Jun 2020, 17:45

SMEG is ******* quality!

Bought a fridge and freezer from HIRSCHs end 2016, and about 3 weeks back the fridge doesn’t remain cool even at 1 degree.

They appoint Mastercare to service the fridge, and the tech man tells me the gas has leaked.

My old 10 year old donkey Samsung fridge hasn’t had a leak , and I had an even older Whirlpool (that this SMEG replaced for to energy efficiency) , that was working fine for over 10 years.

Little over a week after a R1000 regas , and the fridge doesn’t work again, sitting at 1 degree and not even cool, forget cold.

SMEG is ******* , I wouldn’t recommend anyone buying this brand. Better off with a local Hisense brand.

I await to see what SMEG SA does now after this persistent problem.

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Replies (1)
IR
Ismail R's update11 Dec 2021, 23:07
Reviewer Update
After about a year, i was in the area of SEMGS's head office just off the N3 highway and thought I'd go make a little bit of noise.

It worked and they eventually replaced my broken fridge with a new one at no additional cost.

At least they came to the party.