SMEG is nit all what its cracked up to be....

Seriously bad service, HQ does not return a call from their CRM. Its all starrted when I made the mistake of buying SMEG dishwasher and washing machine. From start the disdhwasher arrived with a dead motherboard, and since then endless probles. Door hinges, elrctical componets and the door shutting mechanisim has been replaced twice. My washing machine has started to rust where the soap draw is after a few years, door seals had to be replaced and the door locking mechanisim, I had a DEFY for 20 years with no issues. Staff in the city store dont respond to emails and their HQ, its seems they are afaraid of dealing with an issue or emailed for part availability and price.