SMEG - HIGHLY DISSATISFIED AND DISAPPOINTED

We bought a Smeg fridge on the 29th Nov 2019 from the outlet store. We were quite excited at the time because it's one of the kitchen appliances we had been eyeing for some time. The excitement didn't last, after collecting it from the warehouse the fridge had this constant loud beep. We called customer care to make them aware and we were told it had not reached it's maximum temperature and the sound will automatically stop once it's cold enough. Months later that sound has not stopped if anything it got worse. Since November to date we have a fridge that does not get cold and we've wasted so much perishables and meat because stuff always get's wasted and goes off whilst stored in the fridge. We throw away food daily and have now resorted in buying meat daily which is such an inconvenience and a total waste of money. We have called in at the warehouse & customer care. Numerous visits have been made to diagnose and repair the fridge but nothing has helped even after two attempts we are still in possession of a dysfunctional fridge. It's just so frustrating and not pleasant at all. Please could we get the assistance we need or have this fridge replaced because it seems is cannot be repaired. Mbali ***