SMEG came through tops

I purchased a SMEG toaster and kettle from a seller on Bobshop. I was delighted with them. After a year then toaster started playing up. I contacted Smeg, who organised someone to collect the toaster from me, and they took it away to Cape Town. One week later (today) I received my toaster back, except it wasnt my old toaster, but a brand new retro toaster. Incredible service and value. Thank you from a very happy customer.