Rust bucket smeg oven

Absolutely Disgusted – Overpriced *******!

For the past three years, I’ve been complaining about my rusting SMEG oven — bought brand new and treated like my baby. First, the paint started bubbling, then came the rust. I reported it immediately. They said someone would come assess it. No one came. I followed up again — this time someone did come, but the assessor was rude and blamed my cleaning products. Seriously?

I use the same cleaning products on all my appliances — KitchenAid, air fryer, fridge, washing machine, etc. None of them have rust, only the SMEG.

But the rust is just one part of this nightmare. • My oven only works on one setting — all the others are faulty. • The main burner doesn’t ignite properly. I have to try 6–7 times, move the plate around — it’s been an issue since day one.

And guess what? My mom has a SMEG oven too — same rusting issues, same burner problems. So clearly, this is not isolated — it’s poor quality across the board.

Now SMEG tells me the solution is to replace all the faulty parts — but I must pay, and they’ll give me a measly 10% discount on the invoice! After all this?

You pay a premium price expecting premium quality — and instead, you get expensive junk and terrible customer service. They don’t back their brand, they don’t care about loyal customers, and they’re full of excuses.

Do yourself a favour — stay FAR away from SMEG. Overpriced. Underperforming. Unreliable It doesn’t even deserve a star