DO A QUALITY CHECK BEFORE DISTRIBUTING YOUR PRODUCT

<p>I PURCHASED A SMEG KETTLE FROM DION WIRED CRESTA AFTER OPENING THE BOX I F OUND THAT THE KETTLE WAS SCRATCHED AND THE RUBBER DID NOT SEAL PROPERLY. THE MANAGER REFUSED TO EXCHANGE IT WITH THE REASON THAT IT IS AN EXPENSIVE KETTLE AND HIS STORE IS LOSING A LOT ON RETURNS AND THE CUSTOMERS MUST KNOW THAT THEY HAVE 7 DAYS TO CHECK THE PRODUCT AND RETURN IT WHICH HE HAS NO SIGNANGE OR NOTIFICATIONS IN HIS STORE TO INFORM THE CUSTOMER.</p> <p> </p> <p>TEACH YOUR DISTRIDUTORS CUSTOMER SERVICE BEFORE THEY SELL YOUR PRODUCT</p> <p>HE SUGGESTED I BUY A R50-00 KETTLE TO USE WHILE I SEND IT TO THE AGENTS TO MAKE A DECISION ON WHAT TO DO. WHAT I CANT UNDERSTAND I PAID FOR THE KETTLE BUT THE DECISION HAS TO BE YOURS TO TELL ME WHETHER I GET VALUE FOR MY MONEY OR NOT</p>