COMMON SMEG PROBLEMS!!!

Im extremely disappointed by SMEG South Africa. Firstly because they are not responding to consumer reviews on the products they are selling for SMEG. But in countries such as Britain and Australia they are responding and replacing products for consumers, why not in South Africa.

I have used my SMEG kettle and coffee machine for just under a year now—to my disappointment when I noticed my Kettle is leaking from the water gauge(which apparently is a very popular problem—read reviews from other countries) and the paint is peeling around the handle(another common problem). Why is SMEG South Africa not supporting consumers by listening to the reasonable complaints?? I paid R2999 for a kettle thats been used for 10months?? Now what—I must contact SMEG and give them my receipt for a common problem with THE PRODUCTS that they are making and selling?? Yes its such a beautiful kitchen appliance that looks so stylish in your kitchen but within a couple of months R2999 is out the window? Its a shame that reputable brands such as Russell Hobbs ect don’t make retro looking kettles like SMEG, because SMEG will go out of business in South Africa then.