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ELIZABETH C

1 reviews | Active since Apr 2014

11 Mar 2015, 09:56

PATHETIC SERVICE

Last week i app**** for a cellphone contract on my sons behalf we got a sms to say the contract application is referred and gerhard told me i need to send 3 month bank statement and copy of id that was sent tell today no feedback i sent him emails his just ignoring it this service i received so far is pathetic

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Replies (1)
Smartcom
Smartcom's reply16 Mar 2015, 14:23
Official
Hello elizabeth54,

Dearest Customer

As per telephonic conversation, your upgrade request is currently with Vodacom ***** department, the outcome is still pending, the minute we have feedback I will revert back to you.

Thank you and kind regards.

Andrea

Best regards,