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Arthur N

1 reviews | Active since May 2010

16 Nov 2015, 10:05

Very limited after sales service

Numerous requests were sent for the latest price list yet no feedback was received. When I raised it again after receiving a unclear email pertain a phone to be installed, I received zero feedback on my complaint or the unclear email.<br> <br> I guess having asked for a price list to consider upgrading my service was not a good idea.

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Replies (1)
Smart Village
Smart Village's reply02 Jun 2017, 13:33
Official

Hi, we realise that it's been literally ages since you posted this, and well, there's really no excuse for having never answered your complaint. However, as they say, it's never too late to do the right thing, so here we are.

Hopefully your issue has long since been resolved and that everything is okay. However, if this is not the case, and if there is any new or existing issue that we can assist you with please reach out to us at *** and we'll get right on it.

Once again, our sincerest apologies for taking so long to respond to this.