YR
Yashren R

1 reviews | Active since Apr 2017

13 Apr 2017, 06:54

Useless company!

<p>Requested and made payment for a public IP. Service resquest was made to one of the technical administrators. Did not receive any feedback for 3 weeks, although multiple requests were made. They are very eager to get your business, but once payment is made, service is non-existent. I'm glad our body corporate is finally getting rid of Smart Village as our network service provider :)</p>

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Replies (1)
Smart Village
Smart Village's reply20 Apr 2017, 08:31
Official

Thanks for reaching out to us via Hello Peter, and we’re sorry that you’ve had a frustrating experience so far. Our sincere apologies that we’ve not responded as yet – please can we ask that you drop us a line at ***, in meanwhile we’ll make your query a priority for our customer services team.